Questions, answered.

7 days free on Pro, $0 today, and you can cancel before it ends.

Every trial runs on Pro, so everything is switched on: the AI owner update, the schedule outlook, branded reports, PDF and CSV export. You add a card, nothing is charged for the 7 days, and the plan you pick at signup is just what renews when the trial ends.

The $0 authorisation confirms the card is real, which keeps the bots out. You’re charged nothing during the 7 days, you can change plans any time in Settings, and you can cancel before it ends. Plans start at $39 a month.

One free trial per person, ever: an email, card or device that has trialled before is subscribed and charged that day instead.

Your crew never sees wages, budgets or margins unless you say so.

Every person you invite gets a role (owner, admin, member or viewer), a set of jobs (all of them, or only the ones you pick), and a level for each of the 19 areas of CrewLog, from daily reports to job costing to the Assistant: Hidden, View or Edit, with Approve on hours. Most people fit a ready-made setup (Field crew, Foreman, Project manager, Office or Client), and any area can be fine-tuned from there.

A member sees only the tasks assigned to them and only their own hours. On job costing, a member can log materials, rentals and receipts and never sees the budget, the contract value or the margin.

A viewer is read-only and never sees your crew list or your contacts. Hide an area from someone and it disappears from their menu. Solo is a single user, Crew covers 5, Pro is unlimited.

Only you, and the people you turn See pay on for. Wages, burden, bill rates and what each person costs you are hidden from everyone else, and an admin doesn’t see them until you say so.

Each person can also have a boss. Their hours go to the first person above them who approves hours, the boss sees the hours and never the money, and nobody sees a peer’s week. A small crew that sets no boss sees none of this: everyone reports to you.

Your data leaves with you: area by area, or all of it, free, if you ask.

There’s no single button for it yet. Reports export as PDF and CSV (Pro), every expense as one combined CSV (Crew and Pro), contacts as CSV or vCard, timesheets for payroll, photos in bulk, and any report can be shared as a client link. Ask us for the whole account and we put it together and send it, on any plan.

By file, not by connection. Under Settings → Quotes and invoices, pick this month, last month or the year, download the CSV, and your bookkeeper brings it in through your accounting software’s own importer.

Nothing connects live to your accounting software, and there’s no Zapier and no public API. Everything else comes out as PDF and CSV, and you can export a whole job as one folder: every report, photo, document, change order and cost, zipped.

There isn’t a single “export my whole account” button yet. Email support@crewlog.ai and we’ll put a full copy together and send it to you, free, whatever plan you’re on and whatever your role is. A copy of your own data is a right, not a paid feature, and we don’t gate it like one.

Deleting your account erases your data. The privacy policy is straight about the few things that outlast it, like rolling encrypted backups and the payment records Stripe has to keep.

Construction management software you run the whole job out of. Every job and where it stands, the crew and a one-tap clock feeding timesheets, a shared schedule with a week-by-week forecast, quotes, change orders and invoices your client accepts from a link, job costing with receipts read off a photo, safety talks and an incident register, RFIs, submittals and meeting minutes, drawings, photos and files, and an AI assistant that knows the jobs.

The daily report is one piece of it: someone on site talks for two minutes and adds a few photos, and it comes back written in trade language under your logo. One record per job, and one search that reaches all of it.

Contractors who are on site rather than behind a desk. Builders, renovators and the trades (framing, concrete, mechanical, electrical, roofing, sitework), and general contractors running commercial work. From one person working alone to about twenty people on a dozen jobs at once.

If you’ve been doing the paperwork at the kitchen table at nine at night, it was built for you.

Yes. Jobs carry your job number and the client’s company, so “26-031 · Main Street Retail Fit-Out” is how the job reads everywhere. Progress bills go line by line against a schedule of values, with the 10% holdback and its release, and the daily report lists the companies on site. On Crew and Pro, OAC, trade and site meetings get proper minutes, with open items that carry forward to the next one, and RFIs go out by link and come back answered.

The people side scales the same way: each person has a boss, hours go up to whoever approves them, and pay stays private to you and the people you choose. Bigger builders, usually 20 or more people, can go on Premium: everything in Pro, paid by invoice, with an AI allowance sized to the team.

Submittals and cost codes are in it too. On Crew and Pro, every shop drawing, product data sheet and sample gets a number off its spec section, like 08 71 00‑02, with whose court the ball is in and the date it’s needed by. The architect stamps it from a link with no login, and a resubmittal goes out as Rev 1 under the same number. On Pro, the crew picks a cost code in one tap when they clock in, and hours and job costing break down by code.

No. The reports are one piece of it: CrewLog is construction management software, and it runs the job.

The day gets documented by voice, notes and timestamped photos. Safety runs on toolbox talks, an incident register and the fixes that close them out. Change orders and RFIs go out for signature and come back answered. The crew clocks in on their phones, timesheets apply your overtime rules, and job costing shows your real margin (Crew and Pro). Then you invoice the client out of the same record, holdback and all. Around it: tasks, a shared calendar, meeting minutes, drawings you can mark up, a map of every job, a week-by-week forecast of the crew each job needs, and one search that reaches every one of them.

The reports are the thing you’ll use every day. They’re not the thing you’re buying.

Yes, and more than the talks. Run a briefing from a library of 32 topics that come with the points to cover, tick the hazards on site, and collect a signature from each person who was there, not one name for the whole crew.

When something happens, log it as an incident by kind and severity (close call, first aid, medical treatment, lost time, property damage, environmental) and assign the fix to an owner with a due date, tracked until it’s closed. The incident register is on every plan, Solo included; the printable safety record (a month’s talks with the signatures) is Pro. What safety records you’re legally required to keep is between you and your regulator: CrewLog doesn’t decide that, and the Terms say so.

It’s built for a two-man crew, not an OSHA register, and the safety score counts close calls as a good sign: zero incidents and zero close calls scores 70, not 100, on the speaking-up part of the score, because a site reporting nothing is usually a quiet site, not a safe one.

Yes. Every photo is timestamped and filed under its job, and caption search runs across your whole archive at once, not just what’s loaded on screen. You can mark up any photo (pen, arrows, shapes, text, crop) and move, resize or rotate a mark after you’ve drawn it.

Drawings sort themselves by sheet number into trade categories, documents file under contracts, permits, specs, submittals, invoices, insurance and reports, and each file carries its own title and a note. Document markup gives you the tools you’d expect from desktop PDF software (revision clouds, callouts, highlights and APPROVED / REVIEWED / AS-BUILT stamps) and the original file is never touched: the markup is saved on the drawing as its own layer, or as a flattened copy. Photos are on every plan; drawings, documents and document markup are on Crew and Pro.

Minutes, not a project. Sign up, create your first job (a name and an address), and you can record that day’s report from the truck on the way home. Nothing has to be configured before that works.

The things you set once, when you need them: your logo for branded documents, your overtime thresholds and wage rates before you run timesheets, your tax and payment terms before you invoice, and the country and state or province the Assistant should answer code questions for. Inviting your crew is one email each. There’s no implementation project, nothing you have to move over first and no onboarding call you have to sit through, though you can book a walkthrough if you’d rather be shown than read.

Yes. Sign up or sign in with your Google account, with Sign in with Apple (the native sheet in the iPhone app), or with an email and password, and you can add a two-step code from an authenticator app in Settings. A shared tablet on site can be told not to remember the device, and it signs out on its own after twelve hours.

Yes. A sub who works for two builders on CrewLog, or an office manager across two companies, keeps one login and switches company from the gear menu. Each company only ever sees its own jobs, and a punch, a photo or a report filed while you are switched into one can never land in the other.

No. Start with the job you’re on this week, log tomorrow into it, and let the record build forward. A week in you’ll have something you’d be happy to put in front of a client.

If your job list already lives in a spreadsheet or another system, an owner or admin can bring the jobs and their contacts in from Settings in a few minutes, on any plan. It brings the list, not the history: last year’s reports and photos are as fine sitting where they are as they were yesterday.

Your jobs and your contacts, from a spreadsheet, on every plan. It works with Procore’s Project List and Directory exports, or any CSV or Excel (.xlsx) file with a header row. You match the columns, a dry run shows what every row will do, and nothing is saved until you press Bring in. Jobs keep their numbers, so 26‑031 is still 26‑031, and finished jobs can come in marked complete, so they don’t use up your open jobs.

Each contact goes onto the job their row names, or onto one job you pick for all of them. People the file marks as your own employees are left out by default, because your crew get invited from People instead. Run the same file again and nothing is doubled, and an import can be undone for 24 hours: a job that already has work logged on it stays.

What doesn’t come across: documents and drawings, budgets and contract values, and the history behind a job, like old reports, photos, RFIs and timesheets. Keep your own copy of those before you close the old account.

No. If they can send a voice message, they can use CrewLog. Pick the job, talk about what happened, add photos, hit generate. There’s nothing to learn and no training day, and it was built for people standing on a site rather than sitting at a desk.

Your crew get their own home screen, too: today’s job, the clock, and the report to file. Not your dashboard with the money hidden: a different screen, built for the person holding the hammer.

It isn’t all-or-nothing either. Put one foreman on it and leave everyone else alone until it’s proved itself. The people you invite only ever see the parts you switch on for them, so nobody has to meet a screen that isn’t their job.

On Android it’s on Google Play and on iPhone it’s on the App Store, and the two are the same app.

The app does two things a browser tab can’t: a Today widget on your home screen shows today’s jobs and which ones still need a report, and on Pro your evening reminder can arrive as a notification instead of an email.

On a computer you install it from the browser. Chrome and Edge have an install option in the browser menu, often an icon at the right-hand end of the address bar; on a Mac, Safari does it from File, then Add to Dock. CrewLog gets its own icon and window, needs no admin password, and keeps itself up to date. Firefox on a desktop can’t install web apps, so use Chrome, Edge or Safari, or carry on in a normal tab.

A trades expert built into CrewLog, on every plan, with one box and no mode to pick. Ask it anything (code and permit requirements, safety, methods, what a job should cost) by typing, by voice, or with up to ten files attached: photos, a drawing set, a spreadsheet, a Word document.

It checks what changes on the public web: the code edition your province or state actually adopted, a city’s permit rules, today’s prices at suppliers near you, a manufacturer’s installation instructions. It says where each one came from, a price it gives you is a budget figure until your own supplier confirms it, and it always points you back to your local authority to confirm the code.

Ask it about your own jobs and it goes and looks: what’s behind schedule, which RFIs are still waiting, what’s unsigned and for how long. Ask it to do something and it drafts it for you to confirm. A viewer, the read-only role, doesn’t get the Assistant.

Only when you tap Confirm. That’s how it’s built, not a setting you can leave off. Reading runs immediately: asking what’s overdue just gets you the answer. Writing never runs on its own.

When it wants to create a task, a report draft, a change order, an RFI, an invoice draft, a toolbox talk or a schedule phase, it comes back as a card showing the exact values that will be saved: the job it matched, the person it matched, the date, the dollar total. At the bottom it says “Nothing has changed yet.” Tap Confirm and it happens. Tap Not now and it says “Dismissed, nothing was changed.”

When you do confirm, the server re-checks your plan, your role, your permissions and your access to that job before writing anything.

It can’t write to your account without your tap, and it can’t send a change order: confirming creates the draft, sending is your call. It can’t pick who an owner update goes to (that address comes off the job record), and it can’t sign for anyone: a toolbox talk it drafts lists who was there, and your crew still signs it themselves.

It reads what you attach, up to ten files a question: photos, screenshots, PDFs, Excel, Word and CSV. It can’t fetch a drawing from your library on its own or open CAD files, so export the sheets you need to PDF. It can open a link you paste, and when it searches the web it searches the general question, never your names, addresses or job details.

Facts about your account (a job, a person, a date, a number, a status) come out of your data, not guesswork, and if it can’t read your safety records it says so rather than calling the record clean. It’s still AI, so check anything you’re about to act on.

They’re organised into real sections: work completed, delays and disruptions, issues and follow-up, materials and deliveries, site conditions, safety observations, crew and manpower, and what’s planned for the next work day. It’s written in proper construction terms, as a factual record, the kind you want on hand for billing and disputes.

Two things keep them honest: it only writes the sections your notes actually support, so there’s no “Safety: none reported” filler on a day you never mentioned safety; and if there isn’t enough in your notes to write from, it stops and asks for more rather than padding it out.

Yes, on Pro. Leave the weather out, call it a weekly report, address it to the owner’s rep by name, use the words your company uses. Set it once on a job and every report and change order on that job comes out that way, or type it for one document when today is different. Standing requests are the owner’s or an admin’s to set, and the request itself never appears in the document.

A request changes the writing: the tone, which sections appear and what they’re called, who the document is addressed to. It can’t change the record. CrewLog tells the AI never to add work you didn’t report, drop a safety incident, a near-miss or a hazard, assign blame or touch a dollar figure, and a change order’s price table and total are rebuilt from your own line items after the AI has finished, so the numbers your client signs are yours.

If a request ever leaves the safety section out of a day that reported one, CrewLog throws that draft away and writes the report again without the request. AI can still make mistakes, so read what it wrote before you send it, and keep the copy you sent.

Everything it writes is a draft on your screen until you do something with it. A report opens in an editor, so you fix a name, a quantity or a line you don’t like and save it. Change orders, RFIs and owner updates work the same way: you read it, you edit it, then you send it. Nothing leaves your account on its own.

If you catch something after it’s gone out, edit the report and send it again, or hand over the corrected link. Know what you can’t take back, though: an emailed report is sitting in somebody’s inbox, and the photo links inside it stay openable for about 60 days. A share link is the opposite, and it works in your favour: it has no expiry and always shows the current version, so a client holding one sees the correction without you resending anything.

You keep working, and most of the app keeps working with you. Your jobs, the schedule, tasks and timesheets open from the copy saved the last time you had signal, as does any page you opened recently, and a bar at the top says when it was saved. The Assistant, settings and the pages with money on them (costing, invoices) wait for a connection, so they never show you a stale figure.

What you do is saved on the phone and sends itself the moment you get bars: the day’s report with its photos and voice recording, clock punches, tasks, deliveries, toolbox talk signatures, incidents, time-off requests and missed punches. Each one shows “Waiting to send” until it goes, and tapping the bar lists everything still waiting.

Field data is never silently deleted: if your session expired or your access changed, the record is held, not binned. On a shared phone or tablet, whoever signs in after you never sees your saved pages.

Yes, on Crew and Pro. The job is already picked for them, from today’s crew schedule or the last job they worked, so it’s one tap in and one tap out. On Pro the cost code they last used on that job comes up picked too, and you can change it when you review the week. A break button stops paid time, and somebody moving to a second site switches job without clocking out: the first shift closes and the second opens at the same instant. It works with no signal, and a punch that sends late never opens a second shift or pays an hour twice.

The hours land in the timesheet you already run: your overtime rules, wage rates, approvals, the payroll export and job costing all work off them. A break taken on the clock is unpaid whatever a member’s paid-lunch setting says. Your side of it is a live board: who is on the clock, on which job and for how long, with a pin per person on a map. A shift running past your threshold, a clock-in a long way off site and hours with no job on them wait there for you. The clock pushes nothing at anybody: no alert when someone clocks in, clocks out or runs late.

Somebody who forgot to clock in sends a missed-punch request with the times, and you approve or refuse it, so the correction has a name on it. And each person can carry a bill rate as well as a wage, so the same hours pay your crew and bill your client without being typed twice.

Location is a fix at clock-in, at clock-out and now and then while the app is open on screen, never in the background, and you set it per worker: off, standard or required. Exactly what is kept and for how long is in the privacy policy, and telling your crew what you collect is your job as their employer: some provinces want it in writing.

Yes, and it’s how it’s meant to be used. Hit record and talk about the day the way you’d tell a partner over the phone: what got done, who was there, what showed up, what held you up. You don’t have to structure it and you don’t have to use the software’s words for things.

Voice works on the daily report, on change orders and in the Assistant, and it records with no signal too: the audio waits on the phone and transcribes itself once you’re back on. You’re never forced into it either. Typing does exactly the same job.

English, French and Spanish, and not just the buttons. Each person picks their own language, and the content your crew types is translated for whoever’s reading it: reports, notes, safety talks, tasks and photo captions. So the foreman logs the day in Spanish, you read it in English, and it’s the same record.

Reports can also be read aloud in the listener’s language, in English, French or Spanish, on any device with a connection. A few things are still English only: the sign-in and sign-up pages, the emails CrewLog itself sends you (the morning brief, the digest, trial and renewal notices, invites), the screen a phone shows for a page it never saved, and the marketing site you’re on right now.

Yes. Settings has Appearance: Light, Dark, or Match device, so the app follows your phone when it switches to dark in the evening. It is per person, on every plan.

Yes, and it’s the normal case on Crew and Pro. Everyone you invite works in the same jobs at once: the foreman logs the day, the office adds the receipts, you price and sign the change order, and it ends up as one record rather than three people’s versions of it.

Each person still only sees the jobs you hand them and only the areas you switch on. Solo is deliberately a single login, so the day somebody else needs one is the day you move to Crew.

Yes, as a viewer. The Client setup gives them the reports, photos, calendar and drawings on the jobs you hand them, and nothing else: no crew list, no costs, no contacts, no drafts. Switch Meetings on for them and they see the minutes you have issued, never the ones you are still writing. Most clients never need it, since quotes, change orders, invoices and reports all reach them as a link with no login.

Yes, on Crew and Pro. OAC meetings with the owner and architect, trade meetings and site meetings each keep their own numbered minutes on the job. Every item gets who has it, when it’s due, a priority and any files it needs, and whatever is still open carries into the next meeting. Issue the minutes, download the PDF or send them, and the Meetings page lists what’s overdue for you across every job.

Record the meeting on your phone, or paste your notes, and the AI drafts the changes to the minutes: who was there and what moved on each item, every change with the words it came from. Nothing goes in until you add it, and the AI never issues the minutes. A client you give Meetings to reads issued minutes only, never the drafts.

Yes, on every plan including Solo. An invoice is built out of work already in the job: the contract, every change order your client signed, and the period’s crew hours rolled into one Labour line at your billing rate. The header tells you what has gone out already and what is still to bill.

Bill it the way the job is priced: time and materials, a deposit up front, or progress billing against the contract. Say how far along the job is and CrewLog bills that share of it, or bill line by line on a schedule of values, and your client’s copy shows each line’s value, what was billed before, this bill and what is left.

The 10% holdback works the way a construction invoice does: ten percent comes off the work, the tax is charged on what is left, and the held amount prints as its own line. When it is due, a release invoice bills what was held. Send it as a link your client opens on their phone, as a PDF, or both, and your client never sees what it cost you or your markup.

Accounting import files. Under Settings → Quotes and invoices, pick this month, last month or the year and download a CSV for invoices or for expenses, and your bookkeeper brings it in through your accounting software’s own importer. (Crew and Pro.)

Nothing connects live to your accounting software, and there is no Zapier and no public API. Everything else comes out as PDF and CSV, and a whole job can come out as one zipped folder: every report, photo, document, change order and cost in it.

Yes. In Settings → Your email, link your Gmail or Google Workspace, Outlook or Microsoft 365, or another mailbox (iCloud, Yahoo, Zoho or your web host). From then on the quotes, invoices, change orders, reports and minutes you send go out from your own address, a copy lands in your Sent folder, and your client’s reply comes straight back to you.

CrewLog only gets permission to send. It never reads, searches or keeps your mail, and you can disconnect anytime. Each person on your team links their own, and until they do, their emails go out from CrewLog under your company name, the way they always have.

No. A change order goes out as a link: your client opens it on their phone, draws a signature or types their name, and it comes back signed. An RFI works the same way: the architect answers by secure link and the answer files itself onto the RFI.

An invoice goes the same way: your client gets a link, opens the invoice on their phone, and sees the same document you do. And you can copy a client link for any daily report, which opens without a login. Nobody you deal with has to sign up for anything. (Change orders and RFIs are on the Crew and Pro plans; invoices are on all three.)

Three flat plans: Solo at $39 a month, Crew at $89 and Pro at $179, or ten months’ price if you pay for the year. No setup fee, no contract, and seats are included, so 5 people on Crew cost the same as one.

What separates them is capacity, not a crippled product. Solo is one login and 5 jobs open at a time. Crew is 5 people and 10 open jobs, plus the money side (change orders, RFIs, extras on the clock, the time clock, timesheets and job costing) and meeting minutes. Pro has no seat or job count, plus the AI owner update, the schedule outlook, your branding on reports, special requests, scheduled report reminders and PDF and CSV export. An open job is one you haven’t marked complete, so finishing one frees the slot.

Checkout runs on Stripe. Card details go in on Stripe’s own page, not ours, and we never see the number.

Neither. It is one flat price for the account. Solo is a single login, Crew covers 5 people including you, and Pro has no seat count at all. Your clients, architects and inspectors never need an account either: quotes, change orders, invoices and RFIs go out as links.

Any time, from Settings. Moving up applies straight away, and you pay the prorated difference for the rest of the period. Moving down keeps the plan you have paid for until the period ends, then switches. Monthly and yearly swap over at your next renewal, with nothing charged in between.

The AI features pause. Nothing else does. Your reports, photos, timesheets, costing, change orders and the whole record stay open and you carry on working: only the parts that call the model stop, and the app tells you the date the allowance resets.

You see one percentage for the whole account, not a token count, and you see it long before it matters. If a heavy month eats it, the owner can buy more usage on the spot instead of waiting for the reset. Bought usage is a one-time purchase rather than a second subscription, and it doesn’t expire: your monthly allowance is always spent first and the balance is only drawn on after that. The owner can also split the month’s allowance across the team, so one person can’t spend all of it on their own.

AI is metered on every plan, Pro included. There is no unlimited tier, on any plan.

Cancel from Settings in a couple of taps. No phone call, no notice period, no retention conversation. It takes effect at the end of the period you’ve already paid for, so you keep working right up to that date.

After that the account locks. Nothing is deleted and nothing is sold on, but you can’t open it again until you subscribe, and there’s no free tier underneath to land on. So export what you need before that date, or email us and we’ll send you a copy. If you want it genuinely gone rather than parked, deleting your account from Settings erases it.

Case by case, in good faith. If you were charged in error, you forgot to cancel, or it just isn’t working out, email support@crewlog.ai and tell us what happened. We’re not in the business of keeping money you don’t think you should have paid.

The written rule is that we don’t refund part of a period you’ve already used, and anything bought inside the iPhone or Android app is Apple’s or Google’s to refund under their own policies rather than ours. Neither of those stops you asking.

No. We do not use your content to train any AI model. We build no models, run no training, and don’t hand your content to anyone for that purpose. We don’t sell your information either, and we don’t share it for advertising.

Our AI providers are the other half. Anthropic and OpenAI both state, in the standard commercial API terms we use them under, that they don’t train their models on data sent through the API. That’s their commitment rather than ours: we have no bespoke contract with either, so we tell you what their terms say rather than guarantee it ourselves, and if either changed that, we’d tell you before it took effect.

Anthropic (Claude) writes the reports, change orders, RFIs, briefings and Assistant answers, reads your receipts and runs the Assistant’s web searches; OpenAI does voice transcription and the voice that reads a report aloud. Each keeps what’s sent to it for a limited time, generally up to 30 days, to detect abuse of its own service, and longer only if something is flagged for misuse or the law requires it. The privacy policy lists every provider we use and what each one does.

CrewLog is operated from Ontario, Canada. Your data is encrypted on the way to us and while it sits with us, and every account is walled off from every other one: the contractor down the road who also uses CrewLog can’t see your jobs, and the walls are built into the system, not left to a setting.

Some of our providers store and process data in the United States and other countries; the privacy policy sets out what goes where and why. You can turn on two-factor sign-in from Settings (fingerprint and face sign-in aren’t available yet; we’ll switch them on when our login provider supports them). Browsing crewlog.ai sets no tracking cookies, which is why there’s no cookie banner in your way: the only cookie the public pages set remembers whether you picked monthly or yearly on the pricing page, for one day.

Email support@crewlog.ai and someone who knows the product answers, in business hours, Eastern time: not a bot, and not a ticket number. Pro accounts sit in a priority queue and hear back faster.

CrewLog is small and founder-run, which cuts both ways: there’s no 24/7 phone line, and there’s nobody standing between you and the person who wrote the code. If you’d rather be shown than read, book a walkthrough and we’ll go through it on your own jobs.