Terms of Service

This is a summary to help you read the rest. The numbered sections are the agreement.

• CrewLog is business software, sold to companies in Canada and the United States. It is not for personal use, and you must be 18 or older.
• The free trial lasts 7 days and needs a card. It turns into a paid plan unless you cancel first. Paid plans renew automatically until you cancel.
• Prices on our website are in U.S. dollars and do not include tax. Purchases inside the iPhone or Android app are billed by Apple or Google under their rules.
• AI output can be wrong. You check every report, quote, change order, invoice, safety talk, set of minutes and forecast before you rely on it or send it.
• CrewLog is not legal, engineering, accounting, payroll, tax or safety advice, and we are not a party to any contract between you and your client.
• Your content stays yours. We use it only to run the Service for you. We do not sell it, use it for advertising, or train AI models on it.
• Information about your crew and clients is yours to collect lawfully. We process it for you as your service provider. The time clock is workplace monitoring, and telling your workers is your job.
• Links you send outside your account (quotes, invoices, change orders, RFIs, submittals, reports) work for anyone holding them. Send them only to the right person.
• Our liability is capped at what you paid us in the last 12 months or CAD $500, whichever is more. Ontario law and Ontario courts apply.
• This agreement and our Privacy Policy are published in English, and the English version governs. A French or Spanish translation is available on request: email us.

These Terms of Service (the “Terms”) are a binding agreement between you and CrewLog Technologies Inc., a corporation incorporated in Ontario, Canada (“CrewLog”, “we”, “us”). By creating an account or using crewlog.ai or the CrewLog apps (the “Service”), you agree to these Terms and confirm that you have read our Privacy Policy, which explains how we handle personal information. If you do not agree, do not use the Service.

Business use only. The Service is licensed to businesses and to people acting in the course of a trade or business. It is not offered for personal, family or household use. By creating an account you confirm that you are using CrewLog for business purposes and that these Terms are a business agreement. Consumer-protection laws, including Ontario’s Consumer Protection Act, protect consumers; they are not written for a business buying software for its work, and you confirm that you are not a consumer. If a court decides that a consumer-protection law still applies to you, nothing in these Terms takes away a right that law gives you.

You must be at least 18 years old. If you use the Service on behalf of a company or other organization, you confirm that you are authorized to bind that organization to these Terms, and “you” means that organization.

Team members. If you join an account that someone else owns (as an admin, a member, or a viewer such as a client), these Terms apply to you too. The account owner decides what you can see and do. Where these Terms talk about billing, your crew, or deleting the account, they are talking to the owner.

Language. Parts of CrewLog are available in French and Spanish, but these Terms and our Privacy Policy are published in English, and the English version governs. A French or Spanish translation is available on request, for information. If anything here is unclear, email us before you agree and we will explain it.

CrewLog is offered in, and intended for, Canada and the United States only. We do not market, sell or offer the Service anywhere else, and we do not direct it at people or businesses outside those two countries. If you are outside Canada and the United States, the Service is not offered to you and you should not sign up.

We may decline or close accounts that are outside the countries we serve. We make no promise that the Service, its content or the way it handles your data complies with the laws of any other country, and you are responsible for whether you may lawfully use it where you are.

One agreement, one set of courts. Because we serve both countries from one place, this whole agreement runs under the law of Ontario, Canada, and disputes go to the courts of Ontario (Section 21). If you are a U.S. customer, please read Section 21 before you sign up rather than after. It is an ordinary arrangement for a Canadian company, but it means a dispute would be handled in Canada, and we would rather you knew that up front.

CrewLog is software that helps construction companies run their jobs. As of the date above, it includes:

• Voice and text daily logs, AI-written daily reports, site photos and videos, and plan, drawing and document storage with on-screen markup.
• Toolbox talks with per-attendee sign-off, a safety incident register and corrective actions.
• Jobs, tasks, a schedule calendar, crews, an AI schedule outlook and job planning, a field map of your jobs and of where photos were taken, and a job contact address book.
• Quotes and estimates with optional extras a client can accept on a public link; client invoices with a public link; progress billing against a contract or schedule of values, with deposits and holdback; and downloadable import files for your accounting software.
• Crew timesheets with pay calculations, a phone time clock that can record where a shift started and ended, cost codes on hours, time-off tracking, and a reporting chain that sends each person’s hours to the people who approve them, with pay visible only to the people you choose.
• Change orders (with a new version when a sent one has to change), requests for information (RFIs), and submittals that an outside reviewer can return on a public link.
• Meeting minutes with attached files, including AI-drafted minutes from a recording, an uploaded audio file or typed notes.
• Job costing with budget-versus-actual and margin tracking, AI receipt scanning for expenses, and automated job insights and cost briefings.
• Reports, quotes, change orders and invoices you can lay out yourself as documents, with a saved company style.
• An AI construction assistant that can read your account data, look things up on the public web, and draft changes for you to approve.
• Importing jobs and other records from a spreadsheet, whole-job export, and a crew home screen.
• Email delivery of the documents you send, from our address or from your own linked email account; automated emails such as morning briefs, report reminders, digests and change-order follow-ups; and phone notifications and a home-screen widget.
• An offline mode that keeps the pages you use on your device and saves what you do with no signal to send when you reconnect.
• Automatic translation and read-aloud of crew content, and sign-in with email, Google or Apple.

We may add, change or remove features at any time. If we remove something you rely on, Section 22 says how we tell you.

You are responsible for keeping your login details confidential and for everything done under your account. Tell us at once if you think someone else is using it. We are not liable for loss caused by someone using your account because you did not keep your login secure.

If you own the account, you are responsible for the people you invite and the access you give them: who reports to whom (which decides who approves and sees each person’s hours and shift locations), who can see pay, which jobs and features each person can reach, and whether a client gets viewer access. We apply the settings you choose. We do not decide who in your company should see what, and we are not responsible for what a person you gave access to does with it. Section 9 says more about your crew’s information.

If you are a team member, you may only use the account for the owner’s business and within the access you were given. Your own login belongs to you; the records you create in someone else’s account belong to that account.

Prices on our website are in U.S. dollars. Every plan price, renewal and one-time purchase made on our website is charged in USD, whether you are in Canada or the United States. If your card is issued in another currency, your bank converts it and may add its own fee, which we do not control and do not receive. Purchases made inside the iPhone or Android app are priced and charged by Apple or Google in the currency of your store account, at the price the store shows you before you confirm.

Prices do not include tax. Every price we show and every amount we charge is exclusive of sales tax, GST, HST, QST, PST, VAT and any other tax or duty. Where we must collect tax, it is calculated at checkout and added. If a taxing authority later decides tax was owed on a charge and was not collected, you remain responsible for it. If you are exempt, or hold a registration number that changes how a charge should be treated, tell us before you are charged and send us the paperwork.

Free trial: 7 days, card required. The free trial runs for 7 days and gives you our top plan. To start it you must provide a valid payment method, which our payment processor (Stripe) checks with a $0 authorization. No charge is made to begin the trial and you are not charged during it. Unless you cancel before the trial ends, the trial turns into a paid subscription on the plan you selected and your payment method is charged for the first billing period. We email you 3 days and 1 day before a trial started on our website ends. You can cancel at any time before then from your billing settings and you will not be charged.

One free trial per person. The trial is offered once. We will not start a second free trial for an email address, a payment method or a Stripe customer that has had one before, including one that was cancelled, and including an account that was deleted and re-created. To enforce that after an account is deleted we keep a one-way hash of the email address (not the address itself) and we set a flag in your browser. Our Privacy Policy describes both. If you think we have wrongly refused you a trial, email us and we will look at it.

Subscriptions auto-renew. Paid plans are billed in advance, monthly or annually as you choose, through Stripe. Your subscription renews automatically at the end of each billing period, and your payment method is charged, until you cancel. For an annual plan bought on our website we email you 21 days and 3 days before it renews, with the amount.

Changing plan or interval. You can switch between monthly and annual billing in your billing settings. An interval change takes effect at the end of your current period and is not prorated: you keep what you paid for until it runs out, then the new interval starts. Moving up to a higher plan takes effect right away and Stripe charges the prorated difference immediately; if that charge fails, the upgrade does not happen. Moving down to a lower plan is scheduled for the end of your current period, and it cannot go through while your account has more people on it than the lower plan allows. Only the account owner or an admin with billing access can change billing.

Cancellation. You may cancel at any time from your billing settings, which opens Stripe’s billing portal. Cancellation takes effect at the end of your current billing period, and you keep access until then. We do not give partial-period refunds for cancellations (Section 6 explains how we handle refund requests). Deleting your account cancels your subscription immediately (Section 20).

If you subscribed inside the iPhone or Android app. Everything above describes buying from us on the web through Stripe. If you subscribed inside the app, Apple or Google is the merchant and bills you directly, and their rules replace ours wherever the two differ:

• Cancelling. You cancel in the App Store or Google Play, not in CrewLog. We cannot cancel a store subscription for you, and cancelling in our settings will not stop a store from billing you. For the same reason, you must cancel a store subscription before you can delete your CrewLog account.
• Refunds. Apple and Google decide refunds for anything bought through them, under their own policies. Ask them, not us.
• Free trials. A trial offered inside the app comes from the store as an introductory offer, on the store’s terms and eligibility rules, and it converts to a paid subscription unless you cancel through the store before it ends. The card-verification trial above is the web trial only.
• Changing plan. Plan and interval changes for a store subscription are made in the store, and the store decides how proration is handled.
• What reaches us. We are told what was bought and whether it is still active, and we apply it to your account. We never receive your card details, and we hold no billing record with the store that we could look you up by. Our Privacy Policy has the detail.

Price changes. We may change our prices. We will email you at least 30 days before a price increase, and it takes effect on your next renewal after that notice. If you do not want to pay the new price, cancel before that renewal.

Failed payments. If a charge fails, Stripe retries it and we ask you to update your card. While a payment is past due you keep access. If the subscription is cancelled for non-payment, or a charge is reversed, we may lock the account or move it to the smallest plan until payment is sorted out. A chargeback also pauses AI features and purchases on the account while we look into it.

AI usage allowances and top-ups. Each plan includes a monthly AI usage allowance shared across your account. To run it we record each AI action (what kind, when, how much it used, and which member of your account made it); that record is kept separately from your content, so deleting a conversation does not change what has already been counted. When the allowance is used up, AI features pause until it resets at the start of your next monthly period, or you can buy additional AI usage. The account owner or an admin can give each person a share of the monthly allowance; someone who has used their share is paused until the next period or until their share is raised. Reading text aloud in CrewLog’s natural voice counts toward the allowance too; when AI features pause, read-aloud carries on in your device’s own voice.

Bought AI usage does not expire. Additional AI usage is a one-time purchase, not a subscription. It can only be bought by the account owner or an admin with billing access, and it is charged once: in U.S. dollars through Stripe on the web, or by the App Store or Google Play in your store currency if you buy it inside the app. What you buy is added to a balance on your account. That balance is not tied to a billing period and does not expire. Your monthly allowance is always spent first; the balance is drawn on only once the allowance is used up, and only while the “spend my balance automatically” setting is on. Turn that setting off and AI features pause at your monthly allowance instead. Because usage is consumed as you use it, a purchased balance is non-refundable once bought, except where the law requires, as described in Section 6, or under the store’s own refund policy for an in-app purchase. If a top-up payment is refunded or charged back, the usage it bought is removed from your balance.

Other limits. Separately from the AI allowance, each plan has a monthly cap on voice transcription (a long recording, such as a meeting, is transcribed in parts and counts as several), a cap on how many reports an account can generate in a day, storage limits for photos and files, and a limit on the number of different email addresses an account can email per day. Emailing someone you have emailed before is not restricted. These limits exist to stop CrewLog being used to send unsolicited email or run up AI costs with a script. They sit far above normal use, and Section 12 explains our approach to limits generally.

We handle refund requests case by case, at our discretion, and we try to do right by people. If CrewLog isn’t working out for you, you were charged in error, you forgot to cancel, or something didn’t sit right, reach out and we will try to make it fair. We are not here to keep money you don’t feel you should have paid.

To ask for a refund or raise a billing concern, email support@crewlog.ai and tell us what happened. We review every request individually and in good faith and get back to you. A refund of the current period ends the subscription at once, and a refund of an AI top-up removes the usage it bought. Refunds for purchases made inside the iPhone or Android app are decided by Apple or Google, not by us. Nothing here limits any refund right you have under the law that applies to you.

CrewLog uses artificial intelligence to turn voice recordings into text, to write and draft documents, to translate, to read text aloud, and to answer questions. The AI runs on models from third-party providers (Anthropic and OpenAI), named in our Privacy Policy. AI output can be inaccurate, incomplete or wrong, and it organizes only the information you supply.

You check everything before you rely on it. You are solely responsible for reviewing, verifying, editing and approving every report, quote, change order, invoice, safety talk, set of minutes, forecast and any other AI-generated or AI-flagged content before you send it, rely on it or give it to anyone. CrewLog does not warrant that AI output is accurate, complete or fit for any purpose, and is not responsible for any decision, action, dispute, claim or loss arising from your use of it.

The AI construction assistant. The Assistant gives general construction, code, safety and material-pricing guidance based on the jurisdiction you set and the questions you ask, and it can look things up in your own account to answer questions about your jobs. Its answers can be inaccurate, incomplete or out of date, and are not a substitute for the applicable code or standard, a licensed engineer or tradesperson, or the authority having jurisdiction (AHJ). Decisions about code compliance, life safety, permits and inspections rest with the AHJ and your licensed professionals. Any price it gives is a rough estimate, not a quote. You are solely responsible for independently checking anything from the Assistant before acting on it, and CrewLog is not responsible for any decision, installation, work, dispute, penalty, injury or loss arising from it.

What the Assistant finds on the web. The Assistant can search the public web and read web pages, including a link you paste, to check things that change: a code edition, a city’s permit rules, a manufacturer’s instructions, a supplier’s current price. Web pages are written by third parties, not by CrewLog. They can be wrong, out of date, for a different jurisdiction, or changed since the Assistant read them, and the Assistant can misread them. A price it finds is what one listing showed at the time, not a quote or an offer. The Assistant names its sources so you can check them, and you remain responsible for verifying anything it found.

What the Assistant reads. To answer a question about your jobs, the Assistant looks up information already in your account: jobs, tasks, RFIs, daily reports and their text, photo captions, schedule phases, change orders and amounts, job budgets, costs and margins, safety incidents including the description of what happened, corrective actions, deliveries, crew hours, and your team list, including teammates’ names and (for owners and admins) their email addresses. That information is sent to our AI provider as part of generating the answer, along with your recent messages in the same conversation. It does not send any person’s pay rate or wages (an owner or admin who can see job costs can be shown a job’s total labour cost), and it does not send your site photos or videos. What it can look up is limited by your plan, your role, and the job access and feature permissions your account owner set. Because this includes information about your crew, Section 9 applies. Our Privacy Policy explains it in more detail.

The Assistant does not change anything without you. When the Assistant proposes a change (a task, a report draft, a schedule phase, a toolbox talk, a change order, an RFI, an invoice draft, or an email to your client) it produces a draft for you to review, and nothing happens until you tap Confirm. Confirming is your act, not ours. You are responsible for every fact, figure, name, date and word in a draft before you confirm it, and for everything that follows. Some confirmations cannot be undone from CrewLog: confirming a change order writes a client-facing document and counts against your allowance; confirming a task or an RFI can email a teammate; confirming an invoice draft saves a draft invoice you then check and send from Invoices; confirming an owner update emails your client immediately and cannot be unsent. We show you what will happen before you confirm.

Never use the Assistant in an emergency, or to decide whether a situation on site is safe. If someone may be in danger, stop, call emergency services, and follow your own safety procedures. The Assistant is a research aid, not a safety system, and it has no knowledge of what is actually happening on your site.

AI daily reports. A daily report is written from your notes or voice recording. To keep it consistent with the day before, the writer is also shown yesterday’s report, your open tasks and RFIs, your scheduled phases and the names of crew who clocked in that day. It is told how many photos are attached, not what is in them. It can misunderstand a transcript, drop something you said, or add wording that is not in your notes. Read every report before you send it.

AI meeting minutes. CrewLog can draft meeting minutes from a recording made in the app, an audio file you upload or notes you paste, and can write a short “Summary for the owner” of issued minutes. Transcription mishears words, and the transcript does not say who was speaking, so a draft can put a statement, decision or action on the wrong person, leave something out, or get a name, date, quantity or amount wrong. Nothing is added to your minutes until you accept it, and you are responsible for checking every name, decision, date and figure before you accept, issue or send them. Issued minutes, and any summary you keep, are your record of the meeting, not ours. Recording a meeting comes with duties of its own: see Section 9.

AI job insights, cost briefings and forecasts. Features that rate a job’s health, generate owner or progress updates, draft RFIs, write job-cost briefings or forecast schedule and cost are automated estimates produced from the information already in your account. They are not an assurance, audit or guarantee of a job’s status, schedule, cost, safety or financial condition, and they can be wrong or incomplete.

AI receipt reading. When you upload a receipt, the vendor, date, amount, tax, category and description our AI reads from it can be misread or incomplete, and it does not itemise the receipt line by line. Check every figure.

Automatic translation and read-aloud. CrewLog can translate typed crew content (reports, notes, safety talks, tasks, captions) into each viewer’s chosen language and read it aloud. Machine translation and text-to-speech can be inaccurate or lose nuance. The content in its original language remains the record of reference, and client-facing or signable documents stay in the language they were written in. When you have a connection, the read-aloud voice is made by our AI provider from the text being read; our Privacy Policy explains what is sent.

Your content and AI training. We do not train any AI model on your content, and we do not give it to anyone for that purpose. Our AI providers state in the commercial API terms we use them under that they do not train their models on data submitted through the API. Our Privacy Policy explains exactly how far that promise goes and who makes it.

CrewLog is a documentation and productivity tool. It is not a substitute for legal, engineering, accounting, insurance, payroll, tax or safety advice, and it does not provide any of those services. CrewLog can help you keep records, but we do not guarantee that any report, photo, safety record, set of minutes or other content will be accurate, complete, admissible in any proceeding, or enough to meet any contractual, regulatory, health-and-safety or other legal obligation. You remain responsible for your own obligations and for deciding what records you must keep. Any reference to records being “defensible” or helping “protect” you describes a general benefit of good documentation, not a promise of a legal outcome.

Timesheets and pay. Hours, overtime and pay totals are arithmetic on the figures and rules you enter. They are not payroll, tax, accounting or employment-law advice and CrewLog is not a payroll service. You are solely responsible for the accuracy of all hours and wages, for correct overtime, deductions, withholdings and final pay, and for complying with every wage, hour, labour, employment and tax law that applies to you. Cost codes on hours are labels you choose; we do not check them against anything.

Change orders and other financial documents. Change orders, cost breakdowns, margins and totals are authored by you from the figures you provide. CrewLog does not give accounting, tax, estimating or legal advice and does not guarantee the accuracy, validity or enforceability of any change order, amount or signature. Review each document before you send it; its contractual and financial consequences are yours.

Documents you lay out yourself. You can edit a daily report, an unsigned change order, or a draft quote or invoice as a document: its fonts, colours and highlights, its tables, the order of its parts, and on a report, that report’s photos placed in the words. What you lay out is what your client gets: the link you send and the PDF are drawn from it, so check the whole document before you send it. Anything you take out (a report’s photos, a progress bill’s schedule of values, a quote’s optional extras) is not shown to your client. The parts that carry the money, who the document is for, how to pay, and the signature or acceptance can be moved but not deleted, and their figures always come from what you entered. A change order’s approval wording above the signatures can be reworded, and is put back if you delete it; whatever it says is yours. If a report’s or change order’s words are later changed another way (for example, by the AI writing the report again), the layout is dropped and the newer words are shown without it.

Saved styles. The account owner or an admin can save a document’s look as your company’s style for that kind of document, and every new one your account makes starts in it, whoever makes it: the font, the headings, the order of the parts, and any block marked to be kept on every document. A kept block is copied word for word into every new document of that kind, for every job and every client, until you take it out of the style. A name, an address, a price or a promise in a kept block will appear on documents for your other clients, and on a change order or a quote it becomes part of what your client signs or accepts. Changing or removing a style does not change documents already made. You are responsible for everything your style puts on your documents.

Signatures and signed documents. CrewLog lets you send a change order for someone to sign by tapping a link and drawing or typing their name. We are not an electronic-signature certification service, a notary or an identity-verification service, and we are not a party to any contract, change order or agreement between you and the people you send documents to. We do not verify who signed, we do not confirm that the person had authority to bind anyone, and we do not guarantee that a signature or a signed document is valid, binding, admissible or enforceable anywhere. What we record is a technical record of the submission, not proof of identity: the name given, the signature drawn or typed, the date and time, and the internet (IP) address and browser user-agent string it was submitted from. That record is shown to you on the change order. With it we keep a copy of the change order’s number, title, words and price exactly as your client was shown them, with a fingerprint of that copy, and we try to email your client a copy at the address on the change order. The signature is attached to those words and that price: if you change either after your client opened the change order, their signature is refused and they are asked to review it again. Colours, fonts and highlights are how the document looks, not part of what is recorded as signed. You decide whether an electronic signature is good enough for your contract and your jurisdiction, you confirm the identity and authority of whoever signs, you tell the person signing that this record is kept, and you are responsible for everything the document says.

New versions of a change order. If your client wants a sent change order changed before they sign it, you can make a new version with the same number (such as CO-007 v2), which starts from the earlier version’s details and layout. Making the new version withdraws the earlier one straight away, before you have sent the new one: the earlier link then says which version replaced it, it can no longer be signed, and it cannot be restored. If your client signs the earlier version at the moment you make the new one, the new version is cancelled and the earlier one stays signed. Each version is a separate change order with its own price, and a signature is recorded only against the version it was given on. An email of the earlier version cannot be recalled (Section 13), so tell your client which version you want signed.

Job costing and cost tracking. Budgets, costs to date, margins, profit figures and AI cost briefings are calculations and estimates based only on the budgets, expenses, hours and change-order amounts you enter, including figures read from a receipt. They are not accounting, bookkeeping, tax or estimating advice and are not a substitute for your own financial records or a qualified professional. Any business or financial decision you make on them is yours.

Quotes and estimates you issue. CrewLog helps you build, price and send a quote. It does not make it right. You are responsible for everything on it: the price, the quantities, the markup, what the scope includes and excludes, what an allowance covers, how long the price stands, and any deposit you ask for. Totals are arithmetic on the figures you enter. We do not estimate, price, review or check a quote against drawings, specifications, site conditions, codes or anything else, and we do not warn you that a number is wrong.

A quote is an offer between you and your client. CrewLog is not a party to it. When your client opens the link and accepts by typing their name, what we record is a technical record of the submission: the name typed, the optional extras selected, the date and time, and the internet (IP) address and browser user-agent string it arrived from. That is a record of how and when an acceptance arrived, not proof of who sent it. We do not verify identity or authority, and we do not guarantee that an accepted quote is a valid, binding or enforceable contract anywhere. Whether an electronic acceptance is good enough for your contract and your jurisdiction, and whether your quote becomes a contract on acceptance or needs something more, is yours and your lawyer’s. A quote cannot be accepted after the “valid until” date you put on it.

Optional extras change the price. Where you offer optional items, the amount your client accepts is the base price plus whatever they had selected at the moment they accepted. The record we keep of which items were selected is the record of what was accepted. Check it before you invoice from it.

Winning a quote can open a job. When you mark a quote won, CrewLog can create an active job from it and copy across the client, the site address and a contract value (the accepted amount before tax). That is a convenience to save retyping, not an accounting entry, a revenue recognition or a determination of what you are owed.

Invoices you issue. CrewLog helps you build and send an invoice. It does not make it correct. You are responsible for everything on it: the amounts, the line items, your tax registration number, whether tax applies and at what rate, and whether the invoice meets your tax authority’s requirements. Tax is calculated from the rate and settings you enter; we do not verify your registration, determine your tax status or file anything for you.

Progress billing. CrewLog can bill a deposit, a percentage of a contract, or line by line against a schedule of values, and print a progress bill with a breakdown of each line. Every figure on it (scheduled values, work this period and to date, what was billed before, percentage complete, holdback kept and released, balance to finish, and tax) is arithmetic on the values you entered and on the invoices you sent before. We do not check a progress bill against your contract, the work actually done, a payment certifier’s figures or anything else.

Holdback. CrewLog can hold back a percentage of each bill, track what is held, and bill its release. Its defaults (a 10% holdback, with tax charged on the amount after the holdback and on the holdback when it is released) and the sentence it prints about holdback on your invoice reflect one common reading of Ontario’s Construction Act and of how GST/HST applies to holdbacks. It is a calculator, not a legal or tax determination. Holdback rules, lien periods, trust obligations, release dates and how tax applies vary by province, state and contract. Getting them right, including whether you may hold back at all, how much, for how long, and what your invoice should say, is yours, your lawyer’s and your accountant’s.

Prompt payment, liens and deadlines. CrewLog does not decide whether an invoice is a “proper invoice” under any prompt-payment law. The due dates and “overdue” labels it shows come from the terms you set, not from any statute. It does not calculate or warn you about payment, notice, lien, adjudication or holdback-release periods, and it gives no notice and files nothing for you. Complying with Ontario’s Construction Act, any other prompt-payment or lien law, and your contracts is yours.

We are not in the payment path. CrewLog does not process, collect, hold, escrow or remit any payment between you and your client. We are not a payment processor, a money services business, an escrow agent or a collection agent. An amount shown as owing, overdue or paid reflects only what you or your accounting system recorded. Any dispute about an invoice is between you and your client.

Accounting software you connect. If you connect your own accounting software or download import files for it, what you send it goes at your direction. That service is yours rather than ours, and it handles what you send it under its own terms. We are not responsible for it or for what it does with your information.

Schedule forecasts. Any schedule outlook, completion estimate or overrun warning is an automated prediction from your logged activity, not a guarantee of any timeline or outcome. Your scheduling, sequencing and commitments remain yours.

Safety records, toolbox talks and incidents. You can use CrewLog to record toolbox talks, safety meetings, attendance, hazards and incidents. Those records are only as complete and accurate as what you and your crew put into them. CrewLog does not decide what safety records you must keep, does not check them against any regulation, code or standard, and does not guarantee that any record will satisfy a workers’ compensation board, a health and safety regulator, an insurer, an owner or a court, or be accepted as evidence anywhere. Meeting your occupational health and safety obligations (training, inspections, reporting and record-keeping) is entirely your responsibility. Do not rely on CrewLog as your only copy of a safety record you are legally required to keep. Toolbox talks and handouts you upload are your content: we do not review them, and whether their safety guidance is correct and current is up to you.

Submittals. CrewLog keeps a log of submittals, their revisions and what an outside reviewer returned. It does not review a submittal, decide whether a product meets a specification, or tell you whether a return means you may proceed. Reading the reviewer’s status and notes, and deciding what to do about them, is yours.

Information about other people is your responsibility. You are solely responsible for any personal information about other individuals that you put into CrewLog: your clients, employees, crew, subcontractors, the people at your meetings, outside reviewers, and anyone named, described or shown in reports, photos, videos, minutes or toolbox talks. You confirm that you have the rights, permissions and consents needed to give that information to us and to have us process it for you, that doing so breaks no law and no one’s privacy rights, and that you will answer any request from those individuals about their information. We process it on your behalf, as your service provider, under Section 11.

Your workers’ information. When you record crew hours, wages, pay rates, photos, photo locations, where a shift was clocked in and out, safety-talk signatures, a meeting your workers speak in, or details of a workplace injury, that is information about your employees, and you are the one deciding to collect it. You agree to comply with every employment, labour and workplace-privacy law that applies to you, including giving your workers any notice or written policy the law requires. Ontario’s Employment Standards Act requires employers with 25 or more employees to have a written electronic-monitoring policy; Alberta and British Columbia require notice before collecting employee information; other places have their own rules. Using CrewLog does not meet those obligations for you, and we are not responsible if you do not meet them.

The time clock is workplace monitoring. Leaving its location collection on is a decision to monitor where your crew start and end their shifts. You can switch it off for the whole account at any time, and you set it one worker at a time: off, standard (a fix is taken if the phone gives one, and clocking in works either way) or required, which makes sharing a location a condition of clocking in. Choosing “required” for someone is a decision to compel the collection. Tell your workers before you turn it on, and write it into your policy where the law requires one. What is collected, and who can see it, is set out in our Privacy Policy.

Who on your account sees what is your decision. You choose each person’s access, who each person reports to, and who you turn “See pay” on for. Who reports to whom decides who approves a person’s hours, and the people who approve them also see that person’s shifts, including where they were clocked in and out. Pay rates, labour burden and each person’s labour cost are shown only to you and to the people you turn “See pay” on for, and anyone you turn it on for sees them for everyone on the account. Everyone who can see a job’s photos, including a client you give access to, sees on the map where those photos were taken. Because AI usage is metered per person, you can also see how much of the account’s AI allowance each member has used.

Recording a meeting. A meeting you record in CrewLog, or a recording you upload for AI minutes, captures everyone who speaks, including people who are not on your account. Before you record, you must tell everyone taking part (including anyone on a phone or video call) that you are recording and why, get any consent the law requires, and stop if anyone objects. The rules differ by place: in Canada a person may generally record a conversation they are part of, but privacy and employment laws can still require notice or consent, and some U.S. states, California among them, require the consent of everyone in the conversation. Never leave CrewLog recording a meeting you are not taking part in. You are responsible for every recording you make or upload, for having the right to send it to us and our providers to be turned into text, and for any claim that arises from it (Section 19). The reminder CrewLog shows before the microphone starts is a convenience, not legal advice.

Signatures from your crew, and answers from people outside your account. Toolbox talks can record a signature from each attendee: their name, whether they tapped or typed it, and when. That is an attendance record you are creating about your workers. CrewLog also lets you send a link that lets someone outside your account (an architect, engineer, subcontractor or client) sign a change order, answer an RFI or return a submittal without logging in. Section 14 says what those links do and what is recorded.

You keep all rights to the content you create with CrewLog, including reports, photos, videos, voice recordings, documents, minutes and job data (“Your Content”). You give us a limited, worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, translate and display Your Content, and to make copies of it, only as needed to operate the Service for you and your team, including processing it through the AI, email, storage and hosting providers named in our Privacy Policy. That includes keeping a machine translation of a piece of text so it does not have to be translated again; our Privacy Policy explains how that cache works. The licence ends when Your Content is deleted from the Service, except for copies in backups until they expire and anything we must keep by law.

What we will not do with it. We will never sell Your Content, use it for advertising, or use it to train an AI model. We do not look at it except to provide support you asked for, to investigate abuse or a security problem, or where the law requires.

You confirm that you have the rights needed to upload Your Content and that it breaks no law and no third party’s rights.

Feedback. If you send us ideas, suggestions or feedback about the Service, you agree that we may use them without any obligation to you, and you give us a perpetual, irrevocable, royalty-free licence to do so. We will not name you in connection with feedback without your permission.

When you put information about your crew, your clients or other people into CrewLog, we handle it on your behalf and on your instructions, as your service provider (in privacy-law terms, you are responsible for that information and we process it for you). These commitments are part of this agreement. We will:

• use it only to provide the Service to you and to keep the Service secure and free of abuse (the recipient record in Section 13 is an example), or where the law requires us to disclose it, and never sell it, use it for advertising, or train an AI model on it;
• keep it confidential, and limit access to it to the people and service providers who need it to run the Service, each bound to protect it;
• protect it with reasonable safeguards: encryption in transit and at rest, access rules enforced in the database itself, and permission checks on our servers;
• use only the service providers named in our Privacy Policy, update that list when it changes, and tell you before we add a provider that will handle your content;
• help you respond to a request from one of your workers or clients about their information, to the extent you cannot answer it from the app yourself;
• tell you without undue delay, and in any case within 72 hours of confirming it, if we learn of a breach of our security safeguards involving information you entrusted to us, with what we know at the time, so you can meet your own duties; and
• delete it when your account is deleted, as described in Section 20, apart from short-lived backups and anything the law requires us to keep, which our Privacy Policy describes.

If you need these commitments in a separately signed document for your own records, email us and we will provide one on the same terms.

You agree not to: use the Service for any unlawful purpose; upload or send content that is illegal, infringing, defamatory, harassing or harmful; use it to send unsolicited commercial email; put information about someone into it that you have no right to collect; attempt to access accounts or data that are not yours; probe, overload or interfere with the Service or its security; reverse-engineer, scrape or copy the Service except as the law allows; share one login between several people, or resell or provide the Service to third parties without our permission; or use the Service, or output from it, to build a competing product or to train an AI model. We may suspend or close accounts that break these rules.

Plan allowances and fair use. Each plan includes defined allowances (for example, a monthly AI allowance, storage, and the daily and monthly limits in Section 5), and some capacities (such as jobs or users) are offered on a generous, good-faith basis for normal use by a single business. To protect service quality and keep the Service affordable for everyone, we may limit, slow down or temporarily suspend usage that is excessive, automated, fraudulent or otherwise inconsistent with ordinary good-faith use. These limits are not applied to ordinary use of the Service.

The Service lets you send reports, documents and updates by email to recipients you choose. You are responsible for having permission to contact those recipients and for the accuracy of the addresses you enter. Unless you link your own email account (below), mail sent through CrewLog goes out from our sending domain, so misuse of it damages deliverability for every other contractor using the product. That is why we limit it and take abuse seriously.

You are the sender. Under Canada’s Anti-Spam Legislation (CASL), the U.S. CAN-SPAM Act and similar laws, you are the sender of every email you send through CrewLog, including reports, owner updates, change orders, RFIs, submittals, quotes, invoices, meeting minutes and team invitations. These emails are built for messages about work your recipient asked for or agreed to. Do not use them to send a quote, or anything promotional, to someone who has not asked for it or otherwise consented. Set your business name and address in Settings so they are printed on your quotes and invoices.

Sending from your own email account. If you link a Gmail or Google Workspace, Outlook or Microsoft 365, or other email account in Settings, the quotes, invoices, change orders, reports, RFIs, submittals, meeting minutes and owner updates you send to clients go out from that account, and a copy is saved in its Sent folder. By linking it you authorize CrewLog to send those emails as you, only when you press Send. Each person on an account links their own email, and a teammate’s sends never use yours. CrewLog never reads, searches or keeps the mail in your account. Your email provider’s own terms, sending limits and spam rules apply to these emails, and your provider may refuse, delay or limit them. If a linked account cannot send (for example because you revoked CrewLog’s access or changed your password), CrewLog sends the email from its own address instead and tells you; if it cannot tell whether your provider already sent it, it tells you and does not send it again, so check your Sent folder before trying again. You can disconnect the account at any time in Settings, or from your Google or Microsoft account’s security page. Everything else in this Section applies to these emails too.

We keep a record of who you email. Every address CrewLog emails on your behalf is recorded against your account, with the date, the kind of send and which record it related to. That record is what the daily limit on different recipients is counted from and what we use to investigate abuse. We do not email those people ourselves, and we do not sell, rent or share the list. Our Privacy Policy explains what we keep and for how long.

An email cannot be recalled. Once an email leaves CrewLog it is gone: we cannot unsend it, edit it or pull it back. Photos in an emailed report stay viewable through the link in that email for about 60 days. Section 14 explains how long each kind of link works.

Third-party services. We rely on third-party providers (hosting, email, payment, AI, map and weather providers) and are not responsible for their availability, their errors, or any failure or delay in delivering email. Our Privacy Policy names every one of them.

Information CrewLog fills in for you. A few details on a report come from outside sources rather than from your crew: the weather recorded against a daily report, and the map position worked out from a job’s address. Weather comes from the national weather services (NOAA in the United States, Environment and Climate Change Canada in Canada), so it is available only for job sites in those two countries, and it describes the nearest reporting station rather than your exact site. Map positions come from OpenStreetMap data. The map’s satellite view comes from a commercial worldwide imagery service (Esri), with public aerial photography of the United States, Ontario and Toronto in extra detail when you are close in; the optional terrain layer comes from public elevation data. None of this imagery is live: it is typically months or years old and will not show recent work on a site. The map’s optional rain radar is live (Environment and Climate Change Canada’s North American composite, with NOAA as a backup, refreshed about every six minutes, with the time of the picture shown on the map), but it shows where precipitation was, not where it will be, and like any radar it can miss light precipitation and show returns that never reach the ground. Do not use it to decide whether a pour, a lift or any other weather-sensitive operation is safe. These sources can be unavailable, delayed, incomplete or wrong, so a report may carry weather that differs from what your crew experienced, or no weather at all. Do not treat automatically added information as verified fact. If a report might be relied on in a claim or dispute, check it before you send it.

Several features work by sending someone a link they can open without logging in. Every one of these is a bearer link: anyone holding it can open it, and where the link allows an action, anyone holding it can take that action. We show you that a link was opened where we can, but we cannot tell you who opened it. Send each link only to the person meant to see it, and treat it as confidential. You are responsible for who you send it to and for anything submitted through it. Here is what each kind does, as of the date above:

• Quote. Readable, and acceptable or declinable, by anyone holding it until the quote’s “valid until” date, until you withdraw it, or until a revision replaces it (a revision gets its own link and leaves the earlier one readable). We record when it is first opened, and on acceptance the name typed, the extras selected, the date and time, and the IP address and browser it came from.
• Invoice. Readable by anyone holding it, with the PDF. The link does not expire and cannot be revoked, and a sent invoice cannot be deleted, because it is a financial record. Treat the link the way you would treat the invoice itself.
• Change order. Signable for 30 days after you last sent it, which matches the validity the email gives your client; sending it again renews the 30 days. A withdrawn or replaced change order’s link says so and cannot be signed. What is recorded on signing is in Section 8.
• RFI. Lets the person answer by entering their name and an answer. It does not expire, and the RFI stops accepting answers when it is deleted.
• Submittal. Lets the reviewer open the package files and return it with their name, a status (approved, approved as noted, revise and resubmit, or rejected) and notes. Each revision has its own link, and recalling a submittal cancels the link.
• Daily report. Readable by anyone holding it, and it always shows the current version of the report. It does not expire, but you can turn the link off in the app, which stops every copy of it working, and you can make a new one.

An outside party who uses one of these links is not a CrewLog customer and does not get an account. What we collect from them, and what they are told, is in our Privacy Policy. The contract, change order, answer or review that passes through the link is between you and them; CrewLog provides the tool and is not a party to it.

The Service, including its software, design, branding, documentation and content (other than Your Content), is owned by CrewLog or its licensors and protected by intellectual-property laws. We give you a limited, non-exclusive, non-transferable right to use the Service for your business during your subscription, under these Terms. These Terms give you no other right in the Service. You may not use our name or logo without permission. Map data, imagery and weather shown in the Service come from the providers credited in the app and in our Privacy Policy, under their licences.

We work hard to keep the Service available and reliable, but we provide it on an “as available” basis and do not guarantee uninterrupted or error-free operation. We may perform maintenance, and we may change or discontinue features. We are not liable for any delay, failure, downtime or loss caused by events beyond our reasonable control, including internet, hosting or third-party service failures, cyberattacks, power or equipment failures, natural disasters or government action.

Pages saved for offline use. So you can work with no signal, CrewLog keeps a copy of the pages you open (such as your jobs, the schedule, tasks and timesheets) on your device and shows that copy when there is no connection. While you have a connection, including on mobile data, it also saves the main tabs and your active jobs’ pages ahead of time. A saved page shows the job as it was when it was saved, not as it is now: the app tells you when it was saved, and anything others changed since will not be on it. Do not rely on a saved page for anything time-sensitive, and never for whether something on site is safe. Saved pages belong to the person signed in and are removed when they sign out or their session ends. A page with pay, prices or costs on it is never saved: pay rates and wages, job costing, invoices and insights, and, for anyone who can see money, the job page, the dashboard, change orders and work history. Settings and the Assistant are never saved either.

Offline capture and syncing. CrewLog can capture work while your device is offline and sync it when you reconnect (videos are the exception: they need a connection to upload): daily reports, photos, clock punches, and actions such as ticking or adding a task, marking a delivery received, signing a toolbox talk, reporting a safety incident, requesting time off or asking for a missed punch. Until it reaches us, an action taken offline has not happened: your team cannot see it, it is not part of any record, and nothing that depends on it (such as an approval or a notification) has run. When it is sent, the server checks it against your account, role and permissions at that time and can refuse it (for example if your access changed while you were offline); a refused item is held on the device for you to send again or discard. Anything captured offline lives only on that device until it syncs. If the device is lost, damaged, wiped or reset, or the app’s storage is cleared before syncing, that work is gone and we cannot get it back. We do not guarantee that offline content will sync, sync completely or sync in order, and we are not liable for content that never syncs. Export or back up anything you cannot afford to lose.

Drafts saved on your device. So you do not lose what you are typing, CrewLog saves work in progress in your browser’s storage on your own device, including report notes, incident descriptions, and the photos and voice recording on a report you have not submitted. A draft is not saved work. It has not reached us, we hold no copy of it, and it is not part of any record. Drafts expire after 7 days, are erased when you sign out, and disappear if you clear your browser data or use a device that blocks local storage. Nothing counts as saved, sent or recorded until you save or send it and the app confirms.

Meeting recordings. A meeting you record or upload for AI minutes is turned into text a few minutes at a time. Until each part’s text is back, that part of the audio is kept only on your device, and the text and the AI draft stay there until you add the draft to your minutes or discard it. These do not expire after 7 days like other drafts, and they are erased when you sign out. If the device, the browser’s storage or the connection is lost before the text is back, that part of the meeting may be gone, and we cannot recover it: we never hold a copy of the recording. We do not guarantee that a recording will be turned into text completely or at all, so keep your own notes of anything that matters.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE OR ANY AI OUTPUT WILL BE ACCURATE, RELIABLE, SECURE, COMPLETE OR ERROR-FREE, OR THAT IT WILL MEET YOUR REQUIREMENTS.

Some places do not allow the exclusion of implied warranties or conditions, so parts of this section may not apply to you. Where a warranty or condition cannot lawfully be excluded, it is limited to the shortest period and the smallest scope the law allows. Nothing in this section affects the carve-outs in Section 18.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CREWLOG AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS, CONTRACTS OR ANTICIPATED SAVINGS, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS, TAKEN TOGETHER, WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) CAD $500.

THESE LIMITS APPLY TO EVERY KIND OF CLAIM (CONTRACT, NEGLIGENCE OR OTHER TORT, STRICT LIABILITY, STATUTE OR ANYTHING ELSE) AND THEY APPLY EVEN IF A REMEDY IN THESE TERMS IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE.

Figures the Service works out. Totals, tax, holdback, progress-billing figures, hours, overtime, pay, labour costs, job costs, margins and forecasts are calculated from what you enter, and you agree to check them before you send, pay, file or rely on them (Section 8). If one is wrong, including because of a mistake in our software, any claim about it is subject to the limits in this section, and the exclusion of lost profits and revenue above includes money you under-bill, over-pay or fail to collect because of it.

What these limits do not cover. Nothing in these Terms excludes or limits our liability for death, bodily injury or moral injury caused to a person, for fraud or fraudulent misrepresentation, for intentional fault or gross fault, or for anything else that cannot lawfully be excluded or limited where you are. If you are in Quebec, article 1474 of the Civil Code of Québec applies and this paragraph is how we comply with it. Some places do not allow certain limitations, so parts of this section may not apply to you. The rest still does.

You agree to indemnify and hold harmless CrewLog and its directors, officers, employees, contractors and suppliers from any claims, damages, losses, liabilities and expenses (including reasonable legal fees) arising out of or related to: your use of the Service; Your Content; a recording you made or uploaded; information about other people that you put into the Service; a document, quote, invoice, change order or email you sent; your breach of these Terms or any law; or your infringement of any third-party right.

This does not apply to the extent a claim arises from our own fraud, intentional fault or gross fault. We will tell you promptly about any claim we ask you to cover, and you will not settle it in a way that admits fault on our behalf without our consent.

You may stop using the Service and delete your account at any time. We may suspend or end your access if you breach these Terms, do not pay, or use the Service in a way that risks harm to us, other users or third parties. Where we can, we will tell you and give you a chance to fix the problem first.

Only the account owner can delete the account, and doing so deletes it for everyone on it. To protect the account, deletion asks you to sign in again if your last sign-in was more than a few minutes ago, and then to confirm it. A subscription bought in the App Store or Google Play must be cancelled there first, because we cannot cancel it for you. If you are a team member, use “Leave team” instead: your own login survives. If you have hours, clocked shifts or time off on another company’s account, those are part of that company’s payroll records and are not deleted with your own login; email us and we will close your login while leaving that company’s records in place.

Deleting is permanent, and it starts immediately. Account deletion cancels your subscription, deletes your customer record at our payment processor so you cannot be billed again, deletes your linked email account’s stored token, and erases the files you uploaded: photos, videos, drawings, documents, receipts, signed change orders and signatures. If a storage error stops a file from being erased at that moment, it can stay in storage until it is removed by hand (email us and we will check); our Privacy Policy describes the few things kept for longer. There is no grace period, no recycle bin, and no way for us to restore any of it afterwards. Deleting a job or a report inside the app is different: it goes for good for you and your crew, and its photos and files are erased immediately and permanently, but the underlying record is kept in a hidden state, visible to nobody in the app, until you delete your whole account (for a safety incident that is deliberate, so a filed incident cannot be quietly erased). Either way there is no undo.

Export your records before you go. Download what you need to keep first, and email us if you want a copy of your data: we will put one together for you free of charge whatever plan you are on. If we end your account for any reason other than a serious breach of these Terms, we will give you at least 30 days to export your content first.

When the agreement ends, your right to use the Service ends. These sections survive: the licence in Section 10 until Your Content is deleted, our commitments in Section 11 until your information is deleted, the AI disclaimers in Section 7, the professional-advice disclaimers in Section 8, the warranty disclaimer in Section 17, the limitation of liability in Section 18, indemnification in Section 19, governing law in Section 21, and anything else that by its nature should survive.

Ontario law, Ontario courts, for Canadian and U.S. customers alike. These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-laws rules. You agree that the courts of Ontario, Canada have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to their jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you are in the United States, read that again before you sign up. It means a dispute with us is decided under Canadian provincial law, in a Canadian court, not in your home state. We are a one-province company and cannot defend claims in fifty jurisdictions, which is why it is written this way. Nothing in this section takes away any right you have under the law where you live that cannot be given up by agreement.

Talk to us first. Before filing any claim, you agree to contact us in good faith at support@crewlog.ai and give us a fair chance to sort it out informally. Most things get fixed this way.

Individual claims only. To the fullest extent permitted by law, you and CrewLog each agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. Where permitted by law, you and CrewLog each waive any right to a trial by jury. This paragraph does not apply to anyone who is a consumer under a law that makes such a waiver void, or in any other case where the law does not allow it.

Time limit. Because these Terms are an agreement between businesses, any claim must be brought within one (1) year after it arises, or it is permanently barred. This shortened period does not apply where the law does not permit it (including to anyone who is a consumer under applicable consumer-protection legislation), and it does not apply in Quebec, where the limitation period set by the Civil Code applies instead.

We may update these Terms. If we make a material change, we will update the “Last updated” date and tell you by email, or in the app, at least 14 days before it takes effect. The notice will say what changed. If you keep using the Service after that date, the updated Terms apply to you. If you do not accept a change, cancel before it takes effect and we will refund any unused prepaid time (an exception to the no-partial-period-refund rule in Section 5). Changes that only fix a typo, add a feature description, or are required by law can take effect when they are posted. We keep earlier versions; email us for a copy of the version you agreed to.

These Terms are the entire agreement between you and CrewLog about the Service, and they replace any earlier agreement or discussion about it. Our Privacy Policy explains how we handle personal information; it is a notice, not part of this agreement, except that Section 11 incorporates the commitments it describes about your workers’ and clients’ information. If a provision is found unenforceable, it will be narrowed to the smallest extent needed to make it enforceable, and if that is not possible it will be removed; the rest stays in effect. Our not enforcing a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets, and we will tell you if we do. Nothing in these Terms limits any right you have that cannot be limited under the law that applies to you. The parties have asked that these Terms and all related documents be drawn up in English; les parties ont demandé que ces conditions et tous les documents connexes soient rédigés en anglais.

We respect intellectual-property rights and expect our users to do the same. If you believe material on the Service infringes a copyright you own or control, send a notice to support@crewlog.ai (subject line: “Copyright”) that includes: (1) your physical or electronic signature; (2) identification of the copyrighted work; (3) identification of the material you say is infringing and enough information for us to find it; (4) your contact information; (5) a statement that you believe in good faith the use is not authorized by the owner, its agent or the law; and (6) a statement, under penalty of perjury where that applies, that the information in your notice is accurate and that you are the owner or authorized to act for the owner.

We respond to valid notices, including by removing or disabling the material where appropriate, and we follow a counter-notice process consistent with the U.S. Digital Millennium Copyright Act (DMCA) for U.S. claims and with the notice-and-notice provisions of Canada’s Copyright Act for Canadian ones. We may close the accounts of repeat infringers.

Questions about these Terms? Contact us at support@crewlog.ai.

CrewLog Technologies Inc. · Ontario, Canada